How to Approve Payments or Request Changes (Talent Agent)

You’ll receive an email when a talent payment requires your review and approval. Approving payments in Talentpay removes the need for an invoice.

The email link takes you directly to Talentpay’s Payments feature, where you can:

• Approve or request changes to talent payments
• Access contracts pending your approval / signature
• View sign-in sheets
• View payment reference details

How to Approve or Request Changes

Open the Payment 

1. Click View Talent Cost in the email.
2. Log in with your Talentpay username and password if prompted
3. You’ll land on the Payment Approval screen.

Tip: You can also check your Talentpay dashboard to see what Payments require your approval via the Payments dashboard widget.

Approving Payments

1. Review all costs marked Pending Approval.
2. Tick the checkbox next to the payment.
3. Click Approve Selected.
4. Navigate to the next page and repeat the steps above (if applicable).

Requesting Changes

1. Tick the checkbox next to the payment.
2. Click Request Changes on Selected.
3. Enter a reason for each change request.
4. Use the "Copy text to all below" feature to apply the reason to all selected talent (if applicable).
5. Attach supporting documents (if applicable).
6. Click Submit.
7. Navigate to the next page and repeat the steps above (if applicable).

Our team will review your request and may contact you for more details. You’ll receive an email with the outcome.

The Payments Approval Monitoring screen (via the top Payments icon) will show a Change Requested (CR) status. Use Actions to view approval and request history.

Important Icons

• Red Info Icon: Highlights the Talentpay profile needs updating. Click the name and complete the Personal and Financial tabs to avoid payment delays.
• Red Contract Icon: A contract requires your action. Click the icon to approve or sign the contract.

Additional Actions

• View Sign-In Sheets: Click View Sign-In Sheets or use the Actions menu on each row.
• Approval History: Click Approval History from the Actions menu on each row.
• View Contracts: Click View Contracts to go to the a new window where you can view and manage the contracts. 

Monitor Payments and Requests

Use the Payments feature in your Talentpay account to view and manage all payments. 

The screen is automatically filtered to show Jobs you are associated with that are pending your approval. You can remove or modify these filters to view all payments within your selected date range.

To view a detailed breakdown of the payment and see job-related information, click the Talentpay Job # link.