How to Approve Payments or Request Changes (Talent Agent)

You’ll receive an email when a talent payment requires your review and approval. Approving payments in Talentpay removes the need for you to send an invoice.

The emailed link takes you directly to Talentpay’s Talent cost Approval screen, where you can:

• Approve or request changes to talent payments
• Access talent contracts
• View sign-in sheets
• View payment reference details

Tip 1: You can also check your Talentpay dashboard to see what Payments require your approval via the Payments dashboard widget, then click on the relevant job.

How to Approve or Request Changes

1. Click the View Talent Costs button in the email.
2. Log in with your Talentpay username and password if prompted
3. You’ll land on the Talent Cost Approvals screen.

Tip 2: The blue information panel at the top of the screen contains instructions on how to use this screen and its features.

Approving Payments

1. Review all costs marked with a status of Pending Approval.
2. Tick the checkbox next to the payment you're happy to approve.
3. Click the Approve Selected button.
4. Navigate to the next page and repeat the steps above (if applicable).

Requesting Changes

1. Tick the checkbox next to the payment(s) you'd like to submit a change request for.
2. Click the Request Changes on Selected button.
3. Enter a reason for each change request.
4. If the reason is the same for all change request, click the "Copy text to all below" checkbox.
5. Attach supporting documents (if applicable).
6. Click Submit.

The status will show as Change Requested (CR). Use Actions to view the approval history.

Our team will review your request and may contact you for more details. You’ll receive an email with the outcome.

Important Icons

• Red Info Icon: Highlights the Talentpay profile needs updating. Click the name and complete the Personal, Financial and Superannuation tabs to avoid payment delays.
• Red Contract Icon: A contract requires your action. Click the icon to approve or sign the contract.

Additional Actions

• View Sign-In Sheets: Click View Sign-In Sheets or use the Actions menu on each row.
• Approval History: Click Approval History from the Actions menu on each row.
• View Contracts: Click View Contracts to go to the a new window where you can view and manage the contracts. 

Tip 3: For closed jobs where financials have been completed, you can still access the Talent Cost Approvals window by opening the Job Summary and selecting the Talent Cost Approvals icon.