How to Approve Payments or Request Changes (Freelance Talent)

 You will receive an email when a payments require your review and approval. Approving payments in Talentpay eliminates the need for an invoice.

The email link takes you to Talentpay's payments feature, where you can:

• Approve or request changes to payments.
• Access contracts pending your signature.
• View sign-in sheets.
• Check if your profile's missing payroll info.

To approve payment or request changes, follow these steps:

1. Click “View Talent Cost” in the email. This opens the Talentpay portal. You may need to log in with your Talentpay username and password.
2. Your Talentpay account directs you to the payment approval screen (see image below).

Note: If you cannot find the email, access the feature by clicking the “Payments” icon on your Talentpay dashboard and clicking the Talentpay Job # link.

Approving Payments

1. Review all "Pending Approval" costs on the screen. 
2. Tick the checkbox on the payment.
3. Click the “Approve Selected” button. 

Important 

• A red info icon highlights that you need to update your Talentpay profile. To avoid payment delays, update your profile by clicking your name in this window and completing the Personal and Financial tabs.
• A red contract icon highlights that the contract requires action by you. Click the icon to go to a window where you can approve/sign the contract. 
• Review the sign-in sheet by clicking ''View Sign in Sheets'' or from the “Actions” menu on each row.
• Review the approval history by clicking "Approval History" from the “Actions” menu on each row.

Requesting Changes

1. Tick the checkbox on the cost item.
2. Click the “Request Changes on Selected” button.
3. Enter a reason for each change request.
4. Attach any supporting documents (optional)
5. Click the “Submit” button.

Our team will review your request and may contact you for more information. You will receive an email with the outcome. The Payments Approval Monitoring, accessed via the “Payments” dashboard icon, will show a “Change Requested/CR” status. Go to “Actions” to view the approval and request history.

To monitor payments and requests, follow these steps:

1. Click the “Payments” dashboard icon in your Talentpay account.
2. This directs you to the Payments Approval Monitoring screen. See the image below.
3. Click the Talentpay Job # link to see a breakdown of costs and other job-related information.