To avoid delays in payment, please ensure your Talent Profile is complete with all required information. Your details are securely stored and only accessible by payroll, you, and your agent (if applicable).

Quick Navigation: 

• Your Profile
• What We Need for AU
• What we need for NZ
• FAQs (AU)

Your Profile

You can access your profile via the Profile icon in the top navigation bar or through the My Profile tile on your dashboard. If you’re unsure what information is required, please refer to the relevant “What We Need” sections below.

Once in your profile, you will need to enter all required information in both the Personal and Financial tabs, ensure you click SAVE PROFILE at the top of the window when you are finished. 

If you are represented by an agent, they can complete this information on your behalf, as they have the necessary access to do so.

What We Need for AU

If you are a parent or guardian that is entering this information on behalf of someone else, then you will also need to enter these details for that person. Do not enter any information that is not that person's, such as TFN. 

Personal Tab 

• Legal name
• Birthdate
• Residential address
• Email or phone number

Financial Tab

• Tax details (inc TFN)
• Superannuation details 
• Personal or company bank account (freelance only)
• Right to Work Visa (if applicable)

What we need for NZ

If you are a parent or guardian that is entering this information on behalf of someone else, then you will also need to enter these details for that person. Do not enter any information that is not that person's, such as IRD. 

If applicable, you can send your Tax Code Declaration (IR330) form to our team at accounts@talentpay.co.nz.

Personal Tab 

• Legal name
• Birthdate
• Residential address
• Email or phone number

Financial Tab

• Tax details (inc IRD) (freelance only)
• Personal or company bank account (freelance only)
• Right to Work Visa (if applicable)

FAQs (AU)

My child does not have a super account and/or TFN

Children under 18 are not required to provide superannuation details. 

Children under 18 who do not have a TFN may use 333 333 333, to indicate they are a minor claiming the tax-free threshold.

If a minor is earning above the monthly tax free threshold of $1,517, tax will be withheld from payment. In this instance, it may be beneficial for the minor to apply for a TFN in order to lodge a tax return at the end of financial year.

I do not have a super account

For anyone aged 18 or over, superannuation details are required.

If you would like Talentpay (your employer) to open a new account for you in our default fund, please enter the following details:

• Fund Name: AustralianSuper
• Fund ABN: 65 714 394 898
• USI: STA0100AU
• Account Number: 1234

Do I need a Tax File Number (TFN)?

All Australian workers aged 18 and over must have a TFN.

If you do not provide one, you may be taxed at the highest marginal rate. If you don’t yet have a TFN, we recommend applying as soon as possible via the Australian Taxation Office (ATO).

Where do I upload my TFN and Super Choice forms?

You can upload these documents in your Talentpay profile under the Financial tab.

I can’t find my super fund

Some super funds may appear under slightly different names (for example, AustralianSuper instead of Australian Super).

To ensure you’ve selected the correct fund, check that the ABN and USI fields are automatically populated.

How do I contact Talentpay?

For questions regarding payroll and information we require then please contact our accounts team on 1800 147 074 or accounts@talentpay.com. For technical support or troubleshooting, please contact support@talentpay.com.