Step 1 -  On the Talentpay login portal click 'Forgot your password?'. See image below.



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Step 2 -  Enter your email address associated with your Talentpay account into the field and click the button labelled 'SEND PASSWORD RESET EMAIL'. See below. 




Step 3 - Open the email sent from us regarding the password reset and click on the button labelled 'Reset Password'. See below.




Step 4 - You will be taken to a unique webpage that will ask you to 'Reset your password' for your Talentpay account. Your password must be at least 6 characters and contain at least one of each of the following. See image below.

  • A lowercase character
  • An uppercase character
  • A number
  • A special character (e.g. ! * $ # & ~)



 

Step 5 - Click the button labelled 'Change Password' after you have entered a password. See image below.