To avoid delays in payment, please ensure that the talent that you are represnting's profile in Talentpay is complete with all required information. These details are securely stored and only accessible by payroll, your agency, and the talent.

Quick Navigation: 

• Talent Profiles
• What You Need to Complete on Behalf of Talent (AU)
• What You Need to Complete on Behalf of Talent (NZ)
• FAQs (AU)

Talent Profiles

You can access a talent’s profile via the Talent icon in the top navigation bar. Search for the relevant talent, then select Edit from the actions menu on the right.

If you’re unsure what information is needed, please refer to the relevant “What You Need to Complete…” sections below.

Once in the profile, enter all required information on behalf of the talent in both the Personal and Financial tabs. When finished, ensure you click Save Profile at the top of the window.

As an agent, you have permission to complete and update this information for the talent you represent. Please ensure all details entered are accurate and belong to the talent.

What You Need to Complete on Behalf of Talent (AU)

As an agent, you are responsible for ensuring the talent or crew member you represent has a fully completed Talentpay profile.

If you are entering details on their behalf, you must ensure all information provided belongs to the talent. Do not enter your own or any incorrect information (e.g. TFN).

Personal Tab

• Legal name
• Date of birth
• Residential address
• Email or phone number

Financial Tab

• Tax details (including TFN)
• Superannuation details
• Right to Work visa (if applicable)

What You Need to Complete on Behalf of Talent (NZ)

As an agent, you must ensure the talent’s profile is completed accurately with their information.

If you are entering details on their behalf, only provide the talent’s information. Do not enter substitute details. 

Personal Tab

• Legal name
• Date of birth
• Email or phone number

Financial Tab

• Right to Work visa (if applicable)

FAQs (AU)

The talent is under 18 and does not have a super account or TFN

Children under 18 are not required to provide superannuation details. 

Children under 18 who do not have a TFN may use 333 333 333, to indicate they are a minor claiming the tax-free threshold.

If a minor is earning above the monthly tax free threshold of $1,517, tax will be withheld from payment. In this instance, it may be beneficial for the minor to apply for a TFN in order to lodge a tax return at the end of financial year.

The talent does not have a super account

For talent aged 18 or over, superannuation details are required.

If Talentpay is to open a default account on their behalf, please enter:

• Fund Name: AustralianSuper
• ABN: 65 714 394 898
• USI: STA0100AU
• Account Number: 1234

Does the talent need a TFN?

All Australian workers aged 18 and over must have a TFN.

If one is not provided, the talent may be taxed at the highest marginal rate. It is recommended they apply via the ATO as soon as possible.

Where do I upload TFN and Super Choice forms?

Upload these documents within the talent’s profile under the Financial tab.

I can’t find the talent’s super fund

Some funds may appear under slightly different names (e.g. AustralianSuper vs Australian Super).

Confirm the correct fund by checking that the ABN and USI fields auto-populate.

How do I contact Talentpay?

For questions regarding payroll and information we require then please contact our accounts team on 1800 147 074 or accounts@talentpay.com. For technical support or troubleshooting, please contact support@talentpay.com.